This camera is interactive. If you see a picture of the camera and the words "Start Control" you may instantly gain control of the camera. If you see an image of 2 people, you are in a queue for the camera and will see the "Start Control" option when you have advanced in the queue. You can still view the live shots from the webcam while you are in a queue.
You are offered a choice of 3 views, center, left and right. When you gain control of the camera, you are looking at the center view. Each user is allowed 3 minutes to have control of the camera. After the 3 minutes is up, the next user in the queue will gain control of the camera.
Internet Explorer 9 and above needs to run in "Compatibility View" by clicking the broken sheet of paper to the right of the address bar. Also, for Internet Explorer 9 and above, you need to install Java. Java can be downloaded from http://java.com/en/download/index.jsp This is an issue with Internet Explorer 9+, not the webcam.